Privacy Policy
Effective August 2026
Richmond Crawl Space Experts ("we," "us," "our," or "the site") operates richmondcrawlspaceexperts.com. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you submit an inspection request through this site, we collect the information you provide directly, which may include your name, phone number, email address, property city or area, and any details you choose to share about your crawl space.
We also use Google Analytics (GA4) to understand how visitors use the site — for example, which pages are viewed and whether a form was started or submitted. This is aggregate usage data and is not used to identify you personally.
How We Use Your Information
- To connect your inspection request with a licensed, insured local crawl space specialist serving your area, so they can follow up and schedule your free inspection.
- To respond to questions you send us directly.
- To understand and improve how this site performs, using aggregate, non-identifying analytics data.
We do not sell your personal information. We do not share your contact information with third parties except as necessary to fulfill your inspection request (i.e., passing your request to a local specialist who can act on it).
Third-Party Services
This site uses the following third-party services, each with its own privacy practices:
- Formspree — processes and delivers the information submitted through our contact and inspection request forms. See Formspree's privacy policy.
- Google Analytics — provides aggregate website usage analytics. See Google's privacy policy.
Cookies
Google Analytics may use cookies or similar technology to distinguish visitors and measure site usage. You can control or disable cookies through your browser settings; doing so may not affect your ability to submit an inspection request.
Data Retention
We retain inspection request information for as long as reasonably necessary to fulfill the purpose it was collected for — connecting you with a local specialist and any related follow-up — and then delete or anonymize it.
Your Choices
You can ask us to delete the information you've submitted, or ask what information we have on file, by reaching out through our contact page.
Children's Privacy
This site is intended for homeowners and is not directed at children. We do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the most recent revision.
Contact
Questions about this policy or your information can be sent through our contact page.
This policy is provided for general informational purposes and does not constitute legal advice.